CLWG is regulated in the UK by the Architect's Registration Board - Any issues which are unable to be resolved by your project architect should be referred to David Willis a Partner in the firm for consideration. We aim to handle any complaints courteously and promptly and in so far as is reasonably practicable to provide an acknowledgement within 10 working days from the receipt of a complaint and a response addressing the issues raised in the initial letter of complaint within 30 working days from its receipt.
